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Walk-in buyers hit a wall as iPhone Duo stock proves scarce on launch day

Lines formed at Apple Stores worldwide, but limited inventory left many early shoppers empty-handed until they could check the app for availability.

By Mykola Bondarenko ·

Apple stores around the world are buzzing today, marking the official debut of the iPhone Duo. It is a significant moment for the company as it introduces its first foldable smartphone to the public. The launch is being treated as a major global event, with heavy foot traffic reported in key markets. For readers in New York and New Jersey, this means a busy start to the Friday morning.

The company shared details this morning via a press release, highlighting the excitement at locations worldwide. Customers have been filling the shops since early hours. Apple team members have been busy offering hands-on demos to help buyers understand the new device. Personalized shopping support has been a key part of the in-store experience. The goal is to let people see and feel the phone before they decide to buy.

In New York, the flagship store on Fifth Avenue has been a central hub for the celebration. Greg Joswiak, Apple’s senior vice president of worldwide marketing, was on hand to mark the occasion. He was joined by Vanessa Trigub, a retail executive at the company. Their presence underscores the importance Apple places on this release. The atmosphere in the city has been energetic, with staff working to manage the crowd.

Meanwhile, Apple CEO John Ternus has been in Austin, Texas, at the Domain NORTHSIDE location. He was accompanied by Deirdre O’Brien, the retail chief for the company. Ternus has been touring Apple’s offices in Austin this week. The timing coincides with the Formula 1 United States Grand Prix, which is taking place this weekend. Apple serves as the exclusive F1 streamer in the US, adding another layer to the company’s presence in the city.

Despite the excitement, a major issue has emerged for those trying to buy the phone on the spot. Lines formed overnight at Apple Stores around the world. Many customers arrived hoping to secure a unit with walk-in availability. However, Apple had warned that inventory at retail stores would be limited. That warning appears to have been accurate. Many early shoppers found themselves disappointed when they reached the front of the line.

Store workers have been advising these disappointed customers on what to do next. They are telling shoppers to check the Apple Store app tomorrow at 10 a.m. ET. This will provide details on in-store inventory. It is a strategic move to manage demand and inform buyers of what is actually available. It prevents stores from being overwhelmed by customers who are only there for phones that are already sold out.

The limited stock situation reflects the high demand for the new device. It is the first foldable iPhone, and that novelty is drawing large crowds. People are eager to try the new form factor. The hands-on demos are likely a draw for those who are still on the fence. The company is using this launch to gauge how the market reacts to the new hardware.

For those who missed the morning rush, the path forward is clear. Checking the app tomorrow morning is the recommended step. It will show which local stores have units ready for immediate pickup. This allows customers to plan their visit more effectively. It also helps staff manage the flow of people in the store. The system aims to balance the high demand with the limited supply on the floor.

The launch day is just the beginning for the iPhone Duo. More stock is expected to arrive in the coming days. Online orders are also being processed. The company is closely monitoring how the release is received in the first 24 hours. Feedback from early adopters will be crucial in the days ahead. The focus now shifts to how the device performs in the hands of everyday users.

As the day progresses, the narrative is shifting from pure excitement to practical logistics. The initial rush has slowed down in many locations. Staff are now focusing on assisting those with pre-orders and managing the remaining walk-in inventory. The situation is fluid, with inventory levels changing throughout the day. For now, the advice remains the same: check the app before making the trip to the store.

Source: 9to5Mac

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